It started with a WhatsApp message to our sales manager, Abbott, from Carlos Gómez (pseudonym), the owner of a food processing company in Colombia. Carlos wanted to expand his production capacity for onion rings and was looking for equipment that could deliver uniform color, crispy texture, stable performance, and easy maintenance, while also allowing for future automation upgrades.
After understanding Carlos’s production targets, factory layout, and processing preferences in detail, Abbott proposed a tailored onion rings frying production line configuration. The recommended setup included a round fryer, de-oiling machine, and seasoning drum, each playing a specific role in onion rings processing:
The round fryer ensures precise temperature control for consistent frying results.
The de-oiling machine reduces excess surface oil for better texture and shelf life.
The seasoning drum evenly coats every onion ring with flavoring.
A Pleasant Visit
Following several rounds of online discussions, Carlos decided to visit China to see the frying production line and Joyshine’s factory in person.
When he arrived, Abbott welcomed him and took him straight to the production workshop. Carlos was immediately impressed by the clean, organized layout, the orderly assembly process, and the visible quality control measures.
As they walked through the factory, Abbott explained the structure and functions of each piece of equipment and shared Joyshine’s experience from similar projects, including tips on adjusting frying temperatures for seasonal changes, optimizing de-oiling time for lower oil content, and using quick-disassembly designs for easy cleaning. Carlos listened attentively, asking questions along the way, and received clear, practical answers.
“This is one of the most enjoyable factory visits I’ve had,” Carlos remarked. “We could go deep into technical details while also exchanging ideas freely.”
The Moment of Trust
After the factory tour, they continued discussions in the meeting room, covering production planning and after-sales support. Abbott explained Joyshine’s commitment to installation and commissioning assistance, remote technical guidance, spare parts supply, and warranty services.
Carlos closed his notebook and smiled: “I’ve visited several factories, but your equipment quality gives me peace of mind, and your team gives me confidence.”
That same day, he signed the order for a semi-automatic onion rings frying production line, which will soon be shipped from Henan, China, to Colombia to help his factory boost production capacity and product quality.
This is more than just a purchase — it’s a story of communication, trust, and partnership. At Joyshine, we believe great equipment makes production more efficient, and professionalism and sincerity make cooperation last longer.
